Carry your cakes carefully

1. Bags and boxes should be held upright, steady and level to avoid decorations from falling off, or a cupcake from toppling over.
2. Try not to hold more than one bag in one hand as this will make the cakes tilt and slide.
3. Cakes shouldn’t be stacked on top of each other, to avoid decorations getting squashed.
4. If transporting by car, please place cake boxes onto a level, non-slip surface and try to avoid bumpy roads!
5. Long journeys can cause the icing to soften, and on this basis please try to avoid your purchase being left outside the fridge for more than 30 minutes (or about 15 minutes in warm weather)

6. We are not responsible for the mishandling of cakes after being delivered or picked up from the premises. Cakes should not be driven around or left inside automobiles, Cakes should be stored in a refrigerator as soon as possible, we are not responsible for meting or any other damage on cakes displayed outdoors, or left without refrigeration for long periods of time.

Please ensure that you read the information carefully as we at Nurys Cakes cannot be held liable for damaged items caused by incorrect handling and transportation, once the purchase has been handed over to the customer or an external courier company organized by the customer.

Serve & enjoy

All cakes taste at their best if eaten at room temperature on the day of purchase.

For maximum flavor and a soft, moist texture we recommend removing whole cakes from the fridge about 45 to 60 minutes before consumption, and cake slices and cupcakes 20 to 30 minutes in advance (subject to room temperature). If your cake sponge still appears hard, this means that it hasn’t reached normal room temperature, so just leave it out for a little longer.

Cakes and cupcakes with sugar decorations should be collected as close to the required event as possible and ideally should not be stored in the fridge for more than 2 hours as the sugar decorations can melt or collapse in cold, damp conditions.

Cutting the cake

1. Remove any candles, decorations, cake dowels and sugar paste plaques (if applicable) before slicing your cake.
2. Layer cakes are best sliced with a large plain edged kitchen knife.
3. Cold buttercream or ganache can stick to a knife and make the cake crumble when slicing. To ensure neat, smooth slices, simply have a jug with hot water and a kitchen cloth at hand to dip and wipe the knife blade regularly between slices.
4 . To lift your slice off the cake board, use a cake slice lifter or palette knife.